Delivery Service

Mindmatters dispatches books by courier to hundreds of studens and institution throughout South African on a daily basis. The following delivery policies are in place and cover most areas for delivery.

** PLEASE READ POLICIES CAREFULLY

MAIN CITY CENTRES - Economy Service +/- 2-3 working days

A standard charge of R160.00 will be applied to all individual orders to main cities.

On confirmation of your full delivery address, you will be notified if there are any additional courier fees for outlying areas.

OUTLYING AREAS – Economy Service +/- 2–5 working days

All deliveries to outlying areas such as farms, townships and plots will need to be quoted specifically as they may be subject to additional courier charges.

i.e. Soweto, Mamelodi, Khayelitsha Mpumalanga, North West and Limpopo provinces.

Please email us your full address including your house / building number, street name, suburb, province and postal code and we’ll send you a quote for delivery to your area. All courier charges are payable before books are dispatched.

PLEASE NOTE:

Deliveries are based on rates from our courier company which are available from us at the time of the placement of your order. Please email us and we will send you a quote for delivery to your area.
Delivery is made using an outsourced courier company so we cannot give specific delivery times. Please provide an address where someone will be able to receive the books during standard working hours - Monday to Friday between 08h00 and 17h00.
Couriers are not able to make phone calls to customers to make special delivery arrangements. The onus is on the customer to ensure that someone is available to take delivery of your order at the specified address. ** It might be preferable to take delivery at your place of work.
Should the couriers not be able to make the delivery and need to return the books to Mindmatters, the customer will be charged for a second delivery.
Mindmatters does not do deliveries outside of South Africa. International customers will need to arrange for their own couriers to collect orders from our offices.
Orders are held back until all books are in stock and the full order can be dispatched. If you would like us to part deliver your order, you will be charged for the second delivery.
Once your order has been processed, you will be notified of any out of stock or print on demand titles and their expected times of arrival. Should you wish to split the delivery, please notify us by email, and we will send you a quotation for the second delivery. This charge is payable before the books are dispatched.

COLLECTION

You have the option to collect your books from our store during office hours at the following address:

Mindmatters Educational Bookstore
23 Cecile Road, Norwood, Johannesburg, 2192